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2024
Strategy

How We Cut Checkout Abandonment From 82% to 48%

An ecommerce case study: visible shipping costs, a shorter address form and other checkout fixes, rolled out one week at a time, with the impact of each.

3 min read · Sara

2023
Strategy

Why Creative Constraints Lead to Better Work

Tight budgets and short deadlines can produce better ideas than total freedom. When limits help, when too many of them hurt, and how this applies to web work.

2 min read · Sara

2023
Strategy

Build vs Buy: When to Develop Custom

Technical teams tend to want to build. It’s more interesting, provides greater control, and demonstrates capability. But not everything deserves to be built from scratch.

4 min read · Alejandro

2023
Strategy

Simplicity is Hard Work

Adding is easy. Another menu option, another form field, another section on the page. Each addition feels small, justified, necessary.

2 min read · Sara

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Articles on digital strategy, web development, SEO, and GEO.